The transformation of KING CROSS Zagreb creates a new generation of retail destination
The transformation of KING CROSS Zagreb creates a new generation of retail destination
The redesign of KING CROSS shopping centre in Zagreb, Croatia, has transformed one of the city's most established retail destinations into a contemporary shopping, dining and leisure environment, with a stronger connection to the surrounding community.
The transformation of the centre, which first opened in 2002, is the result of a shared vision and close collaboration between the owner and operator SES Spar European Shopping Centers, SES Architecture & Design, and Chapman Taylor. The comprehensive refurbishment, representing an investment of more than €40 million, has increased the lettable area by approximately 10% to 38,500m², while introducing a distinctive architectural identity, enhanced retail environments and new social spaces.
Completed in September 2026, the transformation reimagines the traditional enclosed shopping centre as a more open, welcoming and experience-led destination.
Opening up the shopping centre
Central to the design is the concept of 'opening the box', transforming the previously enclosed building into an outward-looking destination that engages with its surroundings.
A striking red steel canopy, supported by sculptural, tree-inspired branching columns, creates a distinctive architectural landmark along the main façade. The structure defines a new pedestrian promenade, highlights the entrances and establishes a recognisable identity for the centre.
Expansive glazing, landscaped gardens, outdoor seating and restaurant terraces strengthen the connection between internal and external spaces, creating a more welcoming environment for visitors.
Christof Egger (SES, Head of Architecture and Design), Natalie Meiners (Associate Director, Chapman Taylor), Ruprecht Melder (Group Board Director, Chapman Taylor), Inga Böttger (Project Architect Interiors, Chapman Taylor)
Creating a vibrant social destination
A key feature of the redevelopment is King's Garden, a new indoor and outdoor dining destination covering more than 1,000m². Bringing together seven gastronomic concepts, landscaped terraces and entertainment facilities, it creates a lively social environment inspired by the region's Mediterranean lifestyle.
Inside the centre, a redesigned central piazza provides a welcoming space for relaxation, events and social interaction. Natural daylight, integrated planting, contemporary materials, and refreshed shopfronts create a brighter, more attractive visitor experience.
The refurbishment has also introduced new and upgraded stores, including a flagship Decathlon, alongside improved family entertainment facilities and children's play areas.
Sustainability through adaptive reuse
Sustainability has been central to the transformation, showing how refurbishment can reposition existing retail buildings for the future rather than wholesale redevelopment.
By retaining and adapting the existing structure, the project uses established infrastructure while introducing energy-efficient building services, heat-pump technology, LED lighting, and improved landscaping.
Approximately 20,000m² of green space and more than 10,000 plants contribute to an attractive environment, while improved circulation and electric vehicle power charging facilities enhance accessibility.
The redevelopment was delivered in phases, allowing KING CROSS to remain operational throughout construction.
A new chapter for KING CROSS
The completed transformation reinforces KING CROSS Zagreb's position as an important retail and leisure destination, responding to changing visitor expectations through a more diverse mix of shopping, dining and social experiences.
The project demonstrates Chapman Taylor's expertise in retail-led regeneration and adaptive reuse, transforming established shopping centres into vibrant, sustainable and future-focused destinations that create lasting value for their communities.