Heathrow Airport T5 Location City: London, UK

Sectors:
Transportation
Services:
Architecture, Interiors
Studios:
London
Client:
BAA

Certifications:

CUSTOMER-CENTRIC DESIGN FOR THE WAY PEOPLE ACTUALLY USE AIRPORTS

Map Location

Key Info

Includes:
Retail masterplanning and interior design for the airside and landside commercial and public concourse. 28,100m² of retail; 12,000m² core terminal and departure lounge retail area; 1,500m² satellite airside departure lounge retail area; 60 stands
Area:
260ha
Cost:
£4.3bn
Completed:
2008

World-class retail and gastronomy

One of the original fifteen first-tier suppliers to be appointed, Chapman Taylor’s London team was appointed lead architect for the retail masterplanning and interior design for the airside and landside commercial and public concourse areas of Heathrow Airport’s Terminal 5 (T5).

Our design made full use of the design of the single-span column-free roof, combining space and natural light with user-friendly check-in and departure areas. It also promoted outstanding views of the apron, aircraft and surrounding countryside.

Advising on retail-related operational layouts

From the outset, Chapman Taylor collaborated on the project with terminal architect, Rogers, Stirk, Harbour, and led the retail and commercial planning and their integration with operational layout of the £4.3bn terminal complex.

In addition to providing expertise and leadership in international retail design and trends, Chapman Taylor undertook extensive research with BAA to identify appropriate precedent examples of the world’s best airport retail and food and beverage provision.

Retail strategy

The configuration of landside retail space was coordinated with the operational requirements of the check-in layout and facilities. The airside facilities were designed around the main operational flow of both A&D and transfer passengers which are focused on a 400m long primary north-south circulation ‘street’.

Our retail design and planning reflects a diverse range of passenger demographics: premium/luxury stores are located in the southern zone, while the mid-to-northern zone reflects a more ‘high street’ feel.

Chapman Taylor was the lead architect for the retail masterplanning and interior design for the airside and landside commercial and public concourse areas.

For more information please contact:

Peter Farmer
Director (London) 
T: +44 (0) 20 7371 3000 
Epfarmer@chapmantaylor.com

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